Effective Date: May 1st, 2026

Mosaic Hearts Foundation ("we," "our," or "us") is committed to protecting the privacy and confidentiality of the individuals, families, donors, volunteers, and community members we serve.

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This Privacy Policy explains how we collect, use, and protect information obtained through our website, programs, services, events, and communications.

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Information We Collect

We may collect information that you voluntarily provide, including:

• Name

• Mailing address

• Email address

• Phone number

• Donation information

• Information submitted through contact forms

• Information provided in assistance applications

• Volunteer and sponsorship inquiries

• Memorial page submissions

 

We may also collect limited technical information through our website, such as:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics information

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How We Use Information

Information may be used to:

• Respond to inquiries

• Process donations

• Administer memorial giving programs

• Evaluate assistance requests

• Provide support and resources

• Communicate organizational updates

• Improve website functionality

• Comply with legal and regulatory requirements

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Confidentiality of Family Information

Mosaic Hearts Foundation recognizes that families seeking support may share highly personal information related to pregnancy loss, stillbirth, infant loss, medical circumstances, grief experiences, and financial hardship.

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We treat this information with care and confidentiality.

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Personal stories, photographs, testimonials, or identifying information will never be publicly shared without the family's express permission.

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Donations

Donor information is kept confidential and used solely for charitable, administrative, and stewardship purposes.

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Mosaic Hearts Foundation does not sell, rent, or trade donor information to third parties.

 

Memorial Giving Pages

Families may choose to create memorial pages through Mosaic Hearts Foundation.

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Information displayed on memorial pages is provided voluntarily and may be visible to the public based on the family's preferences.

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Donations made through memorial pages support the charitable mission of Mosaic Hearts Foundation.

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Cookies and Analytics

Our website may use cookies and analytics tools to understand website usage and improve user experience.

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Visitors may adjust browser settings to limit cookie collection.

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Third-Party Service Providers

We may utilize trusted third-party providers for:

• Payment processing

• Website hosting

• Email communications

• Data storage

• Analytics

 

These providers are expected to maintain appropriate security measures and confidentiality protections.

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Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, misuse, or loss.

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However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children without parental involvement.

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Your Rights

You may request to:

• Review your personal information

• Correct inaccurate information

• Update contact information

• Request removal from mailing lists

• Request deletion of information where legally permissible

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Changes to This Policy

Mosaic Hearts Foundation may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

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Contact Us

If you have questions regarding this Privacy Policy, please contact:

 

Mosaic Hearts Foundation

Email: info@mosaicheartsfoundation.org

Website: mosaicheartsfoundation.org